Help Us Help You!

As many of you already know, after a little over twenty-two years working as a Senior Consultant in the Professional Services Group, I recently transitioned to a new role as Product Manager here at Synergex. I’m excited about this change because it means that not only will I will have a much more significant role in determining the future roadmap for Synergy/DE and related products, but I also get to continue working directly with our customers.

One of the primary driving factors for some of the recent role changes here at Synergex is our desire to become more market-driven when it comes to determining future product enhancements. In part, we will achieve this by continuing to pay close attention to what the industry as a whole is doing. But a large part of our strategy going forward is based on working more closely with our customers when building new feature lists and future product roadmaps.

Product management is an entirely new area of expertise for me, and it will take some time to become fully competent in my new role. To help me with this transition, I was asked to attend a two-day Product Management conference, which I must say was an interesting and informative experience. I learned a lot, not least of which was that I learned how much more I have to learn!

I don’t want to criticize the event that I attended, which was on the whole very well put together, so I’m not going to name the event, which was attended by product managers from some large organizations that everyone would immediately recognize. It wasn’t an unusually large event; I estimate there were perhaps 200 people in attendance.

In the spirit of honesty, here comes the sales pitch! I have been attending Synergex conferences since the early 1990s, first as a customer, then as a partner, and later as an employee. I can honestly say that nobody does it better when it comes to offering an environment with such abundant learning opportunities AND the chance to network with peers. The conference I just returned from cited peer networking as a benefit also, but in reality, it didn’t happen. For whatever reason, many delegates didn’t seem to want to interact, but also, the event schedule and venue didn’t promote that valuable interaction either.

The 2020 Synergex DevPartner conference is being held in Sacramento, CA this year, and we all hope to see you there. If you have attended one of our events in the past, then you already know what an excellent opportunity it is. If you haven’t joined us in the past, I encourage you to not miss out on this unique opportunity this year. For additional information check out the conference website.

As I settle into my new role, you’ll be seeing more blog posts introducing things we’re considering, and some of you will hear from me directly as I try to extend existing relationships and build new ones. My point of contact with your company will be with some specifically nominated person, but I want to hear from all of you! If your life is in any way touched by Synergy/DE, or by related products such as Harmony Core, and you have something to say, good or bad, I want to hear it.

One way for you to provide feedback is through our Ideas forum, but if you prefer to contact me individually, that’s OK too. I’m not going to post an email address here because I don’t want to deal with a thousand replies from BOTs, but try first name dot last name at synergex.com. That should put us in touch.

I look forward to hearing from you.