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Support Resources
We hope you find the following resources helpful. And please don’t hesitate to contact us if we can provide further assistance. Our expert team is ready to help you with any question or issue you’re having with your Synergex products.
In Our Product Documentation
Synergy/DE Licensing
Configure licensing for your Synergy/DE products
Installation Instructions
Install Synergy/DE products
Errors and Warnings
Understand Synergy error messages
Synergy .NET Development
Create Synergy applications and libraries that target .NET
Synergy in Visual Studio
Use Visual Studio to develop traditional Synergy applications and Synergy .NET applications
Data Security and Encryption
Make your data secure at the application level and when it’s transferred over a network
Configuring for Performance and Resiliency
Improve performance and achieve high availability
In the Synergex Resource Center
Cases
Create or view Support cases (login required)
Download
Get the latest Synergy/DE products (login required)
Release Notes
Learn about new features, bug fixes, and important warnings
KnowledgeBase
Get technical information on Synergy development topics
Licensing
View your Synergy licenses and generate keys (login required)
Trackers
Check the status of your company’s trackers or view all trackers
Platforms
View supported platforms and versions
Ideas
Post ideas for improving our products
Answers
Post questions to your peers
CodeExchange
Share code or find code shared by others
Compatibility
View compatibility info for current and older Synergy/DE versions
In Our Video Library
Resource Center 101: Ordering and Licensing Made Easy
Demos: How to order online, how to install Synergy/DE (@9:00), how to manage licenses in the Resource Center (@18:00)
Synergy Product Update
Latest Synergy/DE features and what’s next (from 2024 Conference)
2024 Conference Playlist
Eight insightful sessions on topics like UX design, .NET, and Kafka
Quick Tips: Licensing in the Resource Center
How to manage your licenses online (<4 min)
Quick Tips: Downloads
How to download Synergex products (<4 min)
Quick Tips: Tracker
How to view trackers (<4 min)
On Synergex.com
Technical Articles and Product Announcements
Valuable and relevant information for DBL developers
DBL Cheatsheets
Quick access to DBL basics
Learning Resources
A variety of resources, organized by topic
Product Roadmap
What we’re working on now and next
Solutions
What’s possible for your DBL applications
Case Studies
How customers have implemented our solutions
White Papers
A deeper dive into Synergex technologies