1. | Check operating system requirements for your system. |
2. | Review instructions for Windows or Unix. |
Follow one of the options below.
Option 1: ORDER first | Option 2: INSTALL First | ||
3. | Contact Customer Service to request the upgrade. | 3. | (Windows) Uninstall the REV11 licensing upgrade package. |
After Customer Service has processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email. | |||
4. | (Windows) Uninstall the REV11 licensing upgrade package. | 4. | Download and install Synergy/DE 11. (Requires login to Resource Center.) |
Your REV11 registration string is transmitted to Synergex. After Customer Service has processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email. | |||
5. | Download and install Synergy/DE 11. (Requires login to Resource Center.) | 5. | (optional) Update your product keys by synchronizing your license data with the Synergy License Web Server. Watch video. (Or, wait for the next poll when the keys will be updated automatically.) |
Your product keys are downloaded and installed. | Your product keys are downloaded and installed. |
For more information, see our documentation for licensing Synergy/DE products and for using the licensing upgrade package on Windows and Unix.
Contact Developer Support for product or technical questions or your Account Executive at sales@synergex.com or +1.916.635.7300 for other assistance.