Upgrade a Synergy/DE 9.3 – 10.3 system that has REV11 licensing to Synergy/DE 11

	If you ORDER first		If you INSTALL first
1.	Request the upgrade.	1.	(Windows) Uninstall the REV11 licensing upgrade package.
	After Customer Service has processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email.
2.	(Windows) Uninstall the REV11 licensing upgrade package.	2.	Install Synergy/DE 11.
			After Customer Service has processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email.
3.	Install Synergy/DE 11.	3.	Force a sync or wait for the next poll. Watch video.
	Your product keys are downloaded and installed.		Your product keys are downloaded and installed.

For more information, see our documentation for licensing Synergy/DE products and for using the licensing upgrade package on Windows and Unix.

Questions or suggestions?