1. | Check operating system requirements for your system. |
2. | Review instructions for Windows or Unix. |
Follow one of the options below.
Option 1: ORDER first | Option 2: INSTALL first | ||
3. | Contact Customer Service to request the upgrade. | 3. | Download and install Synergy/DE 11. (Requires login to Resource Center.) |
After they have processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email. | Your pre-REV11 and REV11 registration strings are transmitted to Synergex. After Customer Service has processed your upgrade, you’ll receive a “Version 11 Upgrade Complete” email. | ||
4. | Download and install Synergy/DE 11. (Requires login to Resource Center.) | 4. | (optional) Update your product keys by synchronizing your license data with the Synergy License Web Server. Watch video. (Or, wait for the next poll when the keys will be updated automatically.) |
Your pre-REV11 and REV11 registration strings are transmitted to Synergex; your product keys are downloaded and installed. | Your product keys are downloaded and installed. |
For more information, see our documentation for licensing Synergy/DE products and for using the licensing upgrade package on Windows and Unix.
Contact Developer Support for product or technical questions or your Account Executive at sales@synergex.com or +1.916.635.7300 for other assistance.