"Synergex Webucation is an incredibly valuable tool for developers. It provides a great overview of the topic at hand, as well as the ability to interact and ask questions of not only the instructor but also fellow classmates--and all without the expense of traveling to a seminar or conference site. It would be worth paying for, but its free cost makes it a 'no-brainer' to attend."

Tony Clayton,
Colonial Trust Company

NEW OPERATING SYSTEM VERSIONS CHART
We’ve added a new chart, Synergy/DE Operating System Versions, to the Synergy/DE Resource Center. This chart shows which operating system versions are supported by each version of Synergy/DE.

For additional details, see the Synergy/DE Platforms chart, including the notes at the bottom of that chart.

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SYNERGY/DE ONLINE MANUALS AND xfNETLINK PRODUCTS FOR WINDOWS ARE NOW AVAILABLE ON UNIX AND OPENVMS DOWNLOAD SITES
If you have Annual License Maintenance (ALM) for Synergy/DE products on Unix or OpenVMS, you can now download the Synergy/DE Online Manuals and the xfNetLink products for Windows from the Unix or OpenVMS download sites. These download files were previously only available on the Windows download site. (Customers without ALM on Windows do not have access to the Windows site.)

Download Unix files here.

Download OpenVMS files here.
(Attention HelpDesk Support customers: After clicking on either of the above links, log into the Resource Center. You’ll then be redirected to the appropriate Web page.)

Not a HelpDesk Support customer? You can still view these pages as our guest. Just click on the “Synergy/DE Guest User?” link in the upper right corner of the Synergy/DE Solutions page of the Synergex Web site.

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HAVE YOU SEEN THE NEW SYNERGY/DE DATA SHEETS?
In this issue of Synerg-E-News we would like to highlight the Synergy/DE Professional Series™ data sheet, which describes our Workbench product.

Recently, Synergex updated its Synergy/DE data sheets. We encourage you to read them and share them with your colleagues and users. We’ve streamlined the datasheets to provide clear, high-level descriptions of Synergy/DE features and benefits. Even if you are already familiar with the Synergy/DE products, we encourage you to review the new data sheets to make sure you are aware of all that Synergy/DE has to offer.

Need hard copies of Synergy/DE data sheets? Let us know.

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SUPPORT TECH TIP: After a new install of Synergy/DE, xfServerPlus is failing to start

Question: After installing a new version of Synergy/DE on OpenVMS, xfServerPlus fails to start. The rsynd log shows that xfServerPlus is enabled, but that didn’t start, and the log lists 98962 as the status.

Answer: The reported status, 98962, means file not found. In this case, it is likely that rsynd started, but a file required for xfServerPlus could not be found. There are generally two reasons for this. Either the file is there but a logical is set incorrectly such that it cannot be found, or else the file is literally not there. The file in question may be one of the following:

XFPL.EXE, XFPL_API.EXE, XFPL_DTL.EXE.

Here are some things to check:

1) First, determine how xfServerPlus is being started. Did you manually run the SYNERGY_STARTUP.COM file? Or has that file been added to SYS$MANAGER:SYSTARTUP_VMS.COM so that it is run on system reboot? Or do you use your own start-up file?

2) Check your environment and your start-up file to verify that these logicals are being set in the system logical table:

XFPL_API
XFPL_DTL
SYNRTL
DBLDIR
SYNERGYDE$ROOT

The installation sets these logicals in the SYNERGY_STARTUP.COM file. However, if you are using your own start-up file, or if you are using an old version of SYNERGY_STARTUP.COM, it is possible that these logicals are not being set correctly. For example, the XFPL_DTL logical was added in version 8.1.5. If you are using a customized or outdated start-up file, there's a possibility that XFPL_DTL is not being set, which means that xfServerPlus will not be able to find the XFPL_DTL shared library.

3) If your start-up file appears to be OK and all the logicals are getting set, verify that the files mentioned above are in the correct locations. XFPL.EXE and XFPL_API.EXE should be located in the DBLDIR directory, and XFPL_DTL.EXE should be in the BIN directory.

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WHERE IN THE WORLD IS SYNERGY/DE NOW?
While shopping at the grocery store, were you able to find potatoes for your evening meal? How about when looking for a replacement monitor for your computer, was one available at the computer supply store?

If so, you might have Synergy/DE customer Paragon Freight Management Ltd. to thank.

Paragon is now one of the U.K.'s foremost freight forwarders, operating throughout the Northern Hemisphere on a daily basis. From high volume domestic traffic within the United Kingdom to imports, exports, pan-European and transatlantic freight forwarding; their range of services is second to none. Paragon is heavily involved in the movement of a diverse range of cargoes from seed potatoes to computer equipment, and has daily trailer movements throughout Europe. With in-house fluency in seven European languages, Paragon is at the leading edge of IT development in the transportation industry.

Paragon uses an in-house Synergy application to manage many of its core business functions, including order entry, accounts receivable, customer relationship management (CRM), and reporting and fundamentally-database access and utilization.

For more information about Paragon Freight Ltd. or to discuss any logistics requirement, contact Paragon’s Group Operations Director, Jim O’Fee.

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EDUCATION OFFERINGS
Sign up for the September Workbench Webucation class.

On Wednesday, September 8, Synergex is holding a free Professional Series Workbench Highlights class at 9 a.m., Pacific Time. To attend, simply sign up on our Web site.

"Synergex Webucation is an incredibly valuable tool for developers. It provides a great overview of the topic at hand, as well as the ability to interact and ask questions of not only the instructor but also fellow classmates--and all without the expense of traveling to a seminar or conference site. It would be worth paying for, but its free cost makes it a 'no-brainer' to attend."

Tony Clayton, Colonial Trust Company

Register today.

ADDITIONAL EDUCATION LISTING

September 13-17, 2004, Synergy/DE Integration Essentials for Advanced Developers--Gold River, California

October 11-15, 2004, Synergy Language Essentials--Gold River, California

October 18-22, 2004, Synergy/DE UI Toolkit Essentials--Gold River, California

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Trademarks: Synergex, Synergy, Synergy Development Environment, Synergy/DE, and all other Synergy/DE product names are trademarks of Synergex. All other product and company names in this newsletter are trademarks of their respective holders.

Synergex International · 2330 Gold Meadow Way · Gold River, CA 95670
916.635.7300 | 800.366.3472 (North America) | 0800.898.368 (United Kingdom)

Copyright © 2004 Synergex International Corporation. All rights reserved.

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