| 1. | Order a new license. |
| Complete online order form (preferred) or contact Customer Service. | |
| 2. | Sign/approve quote. |
| You’ll receive a “Synergy Install Code” email from Customer Service. | |
| 3. | Restore backup/virtual image onto a new machine. |
| A new registration string is generated. Machine is in 14-day forced expiration. | |
| 4. | Change the licensee name using: (Windows) “lmu -r<name> -ns -install<code>” (UNIX) “lmu -r<name> -install<code>” |
| The licensee name is changed, and that new name and new registration string are transmitted to Synergex; new product keys are downloaded and installed. |
For more information, see our documentation for licensing Synergy/DE products and for using the licensing upgrade package on Windows and Unix.
Contact Developer Support for product or technical questions or your Account Executive at sales@synergex.com or +1.916.635.7300 for other assistance.
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