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An open letter to Synergy developer hiring managers

By Jacklin Garcia, Posted on May 2, 2019 at 12:58 pm

Jacklin Garcia

Dear Hiring Manager,

Congrats on your new Synergy developer hire! Recruiting isn’t easy, but now that you’ve found the right person for the job, the real hard work begins. The onboarding period should be used for setting your new hire’s expectations about the job and for training them. This time is crucial, not only to ensure a smooth transition for your team, but also to make your new employee feel welcome. So where do you start?

Tell your Synergex account executive about your new hire

New Synergy developers in the DevPartner program are entitled to a welcome box full of goodies. This box contains educational materials like laminated cheat sheets as well as some fun Synergex-branded items. Don’t forget to mention the new hire’s T-shirt size when you reach out.

Download and modify the suggested 90-day plan

At Synergex, we use 90-day plans for all of our new hires. They are a key part of our onboarding strategy. We’ve created a template plan for you to download and modify from our education library. At the very least, we suggest grabbing the link for the new hire onboarding playlist on YouTube that is referenced in the plan and reviewing the other materials available in library.

Send your new hire to a Synergy DBL Language Essentials class

The best way to learn Synergy DBL is to take this class. Many developers prefer hands-on learning, and in this class, students will build a simple application in Synergy. You can either send developers to our headquarters for the standard five-day training or request a custom class at your location. If a class at HQ isn’t being advertised when you need one, that’s ok! Reach out to classes@synergex.com and we’ll see what we can do.

Have your new hire subscribe, join, or follow us on various platforms

We don’t like to bombard our customers with emails, so connecting with us on sites like YouTube and GitHub is the best way to stay in the know about new educational content. The Synergex Community is also the place for Synergy developers to get advice from their peers and make suggestions for Synergy/DE enhancements.  Bookmarking our online documentation is also a great idea!

Call support early and often

Our support team is incredible, and their services are free with your Synergy DevPartner subscription. Encourage new hires to call in (toll-free from the US and Canada 800.366.3472 or +1.916.635.7300 for all other countries) or email (support@synergex.com) with any Synergy-related problems they may encounter. Our support team is made up of engineers who are more than capable of troubleshooting issues and helping you track down bugs in your codebase. They are also happy to report any product bugs you may encounter directly to our development team. 

Attend a Synergy DevPartner conference

Our conferences provide a dedicated time to learn and immerse yourself in the latest and greatest in the Synergy/DE ecosystem. It’s free for DevPartner subscribers, and it’s a unique opportunity for your new developers to get face-to-face interaction with their Synergy developer peers and the Synergex team.

If you need help identifying any additional educational materials, please reach out to us! Congratulations again on your new Synergy developer, and best of luck with the onboarding process.

Sincerely,

The Synergex Education Team


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