Although I’ve always considered myself to be an early adopter, I must admit I’ve been a bit skeptical about upgrading to Windows 8 for a number of reasons: its completely new look and feel, all the negative propaganda surrounding it, its missing “Start” button, our internal struggles with the new icon requirements, other people’s horror stories… just to name a few. This past weekend I was forced to face my fears head on when I offered to help my father purchase a laptop. We found ourselves at one of the big box stores, where I quickly realized that any laptop (or desktop, for that matter) we purchased would have Windows 8 installed (and I would have to pay a downgrade fee to get to my tried and true Windows 7). When I expressed my doubts to the salesperson, he countered with surprising enthusiasm. He raved about Windows 8 and was so reassuring that I soon felt comfortable enough to make the leap, instead of going online to purchase a Windows 7 system. It certainly got me thinking that I’ve been paying attention to only the negative stuff, and not the positive. Even more importantly—just like 64-bit systems—I know that our customers will soon be dealing with end-users just like me.
At home a few hours later with my dad’s new Windows 8 laptop, buyer’s remorse and the dreaded Windows 8 user experience was full on. Things that were so familiar and intuitive were gone. Armed with my trusty Windows 7 laptop and my BFF Google at my side, I slowly and painfully learned how to turn on Windows Defender, get the Windows Explorer 10 address bar to reappear, get to traditional Windows, etc., etc.
Unsure about how I would be able to support my dad on Windows 8 when I didn’t have a clue myself, I decided the next day that the sooner I upgraded my own system and got on with it, the sooner I would be able to help my dad—and hopefully our customers as well.
So my next step was to figure out what on my system was—and more importantly, was not—supported. I stumbled upon a great little tool, the Windows 8 Upgrade Assistant. You basically just run this tool to determine which programs on your computer are or are not compatible with Windows 8. I highly recommend it. When you run it, you’ll notice that Synergy/DE 10.1 is listed as compatible with Windows 8, which brings me to the real point of this post.
You probably have users/customers who will ultimately upgrade to Windows 8 (or the latest version of whatever platform you’re on), either because they drink the Kool-Aid or, frankly, because they have no other choice. You’ll have some who will be gung-ho about going to the latest version and oblivious of any reason not to. Others, like me, will be skeptical about upgrading, but it’s in their nature to go for it anyway. And you’ll have others who will just happen to buy a new system and will assume all of their software is supported. No matter what the reason, you’ll want to be prepared when your users ultimately upgrade, so make sure your applications can support these customers when they inevitably ask. First step: make sure to get your Synergy/DE version current by upgrading to version 10.1 right away. Then, do what I’m doing: vow to learn something new about your new version/platform every day. In other words, embrace the change!