|
NEW
FEATURES AND QUALITY IMPROVEMENTS ARE ON THE WAY... SYNERGY/DE
8.1.7 TO BE RELEASED NEXT WEEK.
"We
are very pleased about the upcoming 8.1.7 version enhancements.
We especially look forward to the performance improvements
in the XML API arena."
Tom Scaff
Jack Henry
Synergy/DE
8.1.7 will be released on June 28. For a complete list of
features, please visit our Web
site.
^
Top
CUSTOMER
SUCCESS STORY: Global Beverage Group, the leading provider
of sales and distribution software for the direct-store- and
direct-home-delivery of consumer packaged goods, implements
their Synergy/DE-based Web application at Eldorado Artesian
Springs, Inc.
Eldorado
Artesian Springs, a provider of bottled water and rental equipment
to approximately 14,000 homes and offices in the Denver and
Boulder areas of Colorado, has added GBG's Web Access Module
to their Synergy/DE-based route accounting solution, SDMS
(Sales Distribution and Management System). Utilizing xfServerPlus
technology, the Web interface enables Eldorado's customers
to access account information online 24 hours a day. Click
here to read the entire case study.
^
Top
SUPPORT
TECH TIP: After a new install of Synergy/DE on OpenVMS, xfServerPlus
is failing to start (KB article synkb100001561)
Question:
After installing a new version of Synergy/DE on OpenVMS, xfServerPlus
fails to start. The rsynd log shows that xfServerPlus
is enabled, but that it didn't start, status 98962. What's
wrong?
Answer:
The reported status, 98962, means "file not found."
In this case, it is likely that rsynd started, but a file
required for xfServerPlus could not be found. There
are generally two reasons for this. Either the file is there
but a logical is set incorrectly such that it cannot be found,
or else the file is literally not there. The file in question
may be one of the following: XFPL.EXE, XFPL_API.EXE, XFPL_DTL.EXE.
Here are
some things to check:
1) First,
determine how xfServerPlus is being started. Did you
manually run the SYNERGY_STARTUP.COM file? Or has that file
been added to SYS$MANAGER:SYSTARTUP_VMS.COM so that it is
run on system reboot? Or do you use your own start-up file?
2) Check
your environment and your start-up file to verify that these
logicals are being set in the system logical table:
XFPL_API
XFPL_DTL
SYNRTL
DBLDIR
SYNERGYDE$ROOT
The installation
sets these logicals in the SYNERGY_STARTUP.COM file. However,
if you are using your own start-up file, or if you are using
an old version of SYNERGY_STARTUP.COM, it is possible that
these logicals are not being set correctly. For example, the
XFPL_DTL logical was added in version 8.1.5. If you are using
a customized or outdated start-up file, there's a possibility
that XFPL_DTL is not being set, which means that xfServerPlus
will not be able to find the XFPL_DTL shared library.
3) If
your start-up file appears to be OK and all the logicals are
getting set, verify that the files mentioned above are in
the correct locations. XFPL.EXE and XFPL_API.EXE should be
located in the DBLDIR directory, and XFPL_DTL.EXE should be
in the BIN directory.
^
Top
WHERE
IN THE WORLD IS SYNERGY/DE NOW?
Assisting Travelers at Guernsey Airport
Connecting
planes at Guernsey Airport in the Channel Islands? Thanks
to Airport Information Systems Limited's Synergy/DE-based
AFIDS2001 application, finding your gate and baggage claim
information should be a breeze.
The latest
airport to purchase and install AIS' new system, Guernsey
Airport has installed AFIDS2001 in their new terminal, which
opened to the public in April of this year. Costing £19m
to build, the new terminal offers the 860,000+ passengers
who pass through Guernsey each year better security, improved
passenger facilities (including an Internet café and
large duty free shop), and spacious waiting areas with fantastic
views over the Channel Islands.
Guernsey
Airport is using AFIDS2001 for check-in, flight, and baggage
information, in addition to Web page uploads to the official
Guernsey Airport Web site. The system includes plasma, LCD
screens, and color monitors, which have been installed to
display arrival, baggage carousel, check-in desk, departure,
departure door, and gate information.
Based
on Synergy/DE, AFIDS2001 uses xfServerPlus and xfNetLink
Synergy Edition to handle client communications with their
back-end Alpha server, and xfODBC to enable third-party
reporting capabilities by programs such as Crystal Reports.
Comments
Alan Bridle, Guernsey Airport's Director, "We believe
the AIS system to be the best on the market."
^
Top
PLATFORM
NEWS: 64-BIT WINDOWS AND SYNERGY/DE FAQ
What's
the difference between Windows Server 2003 for 64-Bit Itanium-based
Systems and Windows Server 2003 for 64-Bit Extended Systems?
Who should use the 64-bit systems? When will Synergy/DE support
these platforms? Get answers to these questions and more in
our new 64-bit
Windows FAQ.
(Attention
HelpDesk Support customers: After clicking on this link, log
into the Resource Center. You'll then be redirected to the
64-bit Windows FAQ. Not currently on HelpDesk Support?
View this page as our guest. Just click on the "Synergy/DE
Guest User?" link in the upper right corner of the Synergy/DE
Solutions page of the Synergex Web site.)
^
Top
ANNOUNCING
NEW SEARCH TOOL FOR HELPDESK TICKETS
Wondering
about the status of one of your Synergy/DE HelpDesk Support
tickets? Now you can simply access your company's tickets
in the Resource Center.
To access
this new tool, log into the Resource Center and click
on "Support Tickets" under "HelpDesk Online."
(You
must be a HelpDesk Support customer to access this page. After
clicking on the link above, log into the Resource Center.
You will then be redirected to the appropriate Web page. Please
note that HelpDesk Support tickets that were closed before
May 1, 2004 are not available for review.)
^
Top
EDUCATION
OFFERINGS
Sign up for tomorrow's Workbench Webucation class
On Wednesday,
June 23, Synergex is holding a free Professional Series Workbench
Highlights class at 10 a.m., PT. To attend, simply sign up
on our Web site.
"Synergex
Webucation is an incredibly valuable tool for developers.
It provides a great overview of the topic at hand as well
as the ability to interact and ask questions of not only the
instructor but also fellow classmates--and all without the
expense of traveling to a seminar or conference site. It would
be worth paying for, but its free cost makes it a 'no-brainer'
to attend."
Tony
Clayton, Colonial Trust Company
Register
today.
OTHER
EDUCATION OFFERINGS
September
13-17, 2004, Synergy/DE
Integration Essentials for Advanced Developers--Gold River,
California
October
11-15, 2004, Synergy
Language Essentials--Gold River, California
October
18-22, 2004, Synergy/DE
UI Toolkit Essentials--Gold River, California
^
Top
SYNERGEX
HOLIDAY
In observance
of Independence Day, Synergex will be closed on Monday, July
5. If you anticipate needing assistance on this day, please
let
us know in advance.
Subscribe
to Synerg-E-News.
To
view past headlines from Synerg-E-News, see the Synerg-E-News
Archive.
To remove yourself from the Synerg-E-News mailing list, please
click here.
Trademarks:
Synergex, Synergy, Synergy Development Environment, Synergy/DE,
and all other Synergy/DE product names are trademarks of Synergex.
All other product and company names in this newsletter are
trademarks of their respective holders.
Synergex
International · 2330 Gold Meadow Way · Gold
River, CA 95670
916.635.7300 | 800.366.3472 (North America) | 0800.898.368
(United Kingdom)
Copyright © 2004 Synergex International Corporation.
All rights reserved.
Synerg-E-News
06222004
|
News
for Professional Developers
