“It is a great honor to receive this very prestigious award. It is a tribute to the significant achievements and expertise of our team and truly confirms Comtec’s position of leadership in this industry.”

- Simon Powell, Chief Executive at Comtec

SYNERGY/DE CUSTOMER COMTEC RECEIVES THE QUEEN'S AWARD FOR ENTERPRISE: INNOVATION 2004

(left to right: Simon Powell, Comtec Chief Executive; Jenny Randerson, Assembly Member; Daman Singh, Comtec Group Director; Jocelyn Davies, Assembly Member, Richard Turner, Comtec Sales Director)

April 22, 2004 - Cwmbran, Gwent, Wales and Gold River, CA—Comtec Europe Limited, the U.K.'s leading provider of innovative software solutions to the leisure travel industry, is pleased to report that they have received the Queen's Award for Enterprise in the category of innovation. Comtec was specifically recognized for its "design and development of a range of cutting edge computer software for the travel industry."

The UK's "most prestigious awards for business performance," the Queen's Awards for Enterprise recognize and reward outstanding achievement by UK companies. In the category of innovation, companies are recognized for "demonstrating commercial success through innovative products or services." The Awards are conferred each year by the Queen, on the advice of the Prime Minister and an Advisory Committee that includes representatives of government, industry, commerce, and trade unions.

To read the entire press release, visit the Synergex Web site.

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SUPPORT TECH TIP: RESIZING AN ACTIVEX CONTROL IN A UI TOOLKIT WINDOW

Question:
Is it possible to resize an ActiveX control once it has been loaded into a UI Toolkit window? When I try to do this, the window is resized, but the ActiveX control doesn't change.

Answer:
If you're using UI Toolkit 7.5 or higher, you can use %AX_TKSINGLE to automate this. This function creates a UI Toolkit container window, creates an ActiveX container window, loads the ActiveX control, and registers a UWNDEVENTS_METHOD set that includes %AX_TKEVENT_SIZE, a method that automatically resizes the ActiveX control when the UI Toolkit container window is resized. For more information, see %AX_TKSINGLE in the "ActiveX Subroutines" chapter of the UI Toolkit Reference Manual.

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WHERE IN THE WORLD IS SYNERGY/DE NOW?
Powering Derby House Saddlery's equestrian mail order outlet

Derby House Saddlery is one of the largest equestrian mail order outlets in Europe and aims to supply all riders, whether topflight competitors or leisure riders, with a comprehensive selection of clothing and equipment for all aspects of their equestrian pursuits. With a wide range of products from many leading manufacturers, including Jeffries, John Whitaker International, Mountain Horse, Weatherbeeta, and Puffa, customers have plenty of choices.

Looking for a complete inventory management tool, Derby House recently selected a solution based on Gould Hall's Synergy/DE-based GH_Distributor product. GH_Distributor includes modules for mail order, order processing, stock control, warehousing, purchase order processing, financial accounts, and CRM (Customer Relationship Management).

At the heart of Derby House's solution is the brand-new CRM tool, which allows staff at Derby House to perform all of the normal functions of a standard CRM package, with the added advantage of being able to access other areas of the business (actual order history, account information, payment history, etc.). This tool will also capture all customer activity for profiling and targeting purposes.

The solution also includes GH_Viewer, a Visual Basic front-end tool that uses SQL queries to access Synergy data via Synergy/DE xfODBC. Another VB tool extracts Synergy data automatically and links to Microsoft Office to create documents and reports that can then be emailed, e-faxed, or printed.

And, as Derby House will operate a number of retail outlets, Gould Hall has implemented an EPOS (Electronic Point of Sale) system that is capable of being used in a stand-alone manner for equestrian and county shows, with updates to the main system being done via VPN connection to the Web. The EPOS system has a Visual Basic front-end that accesses the GH_Distributor logic and data via Synergy/DE xfServerPlus and xfODBC. An e-commerce system that uses xfServerPlus will complete the picture, enabling customers to browse the Web shop to view products, check stock and availability, monitor prices, and order products 24 hours per day.

Future plans also include the installation of Gould Hall's "Catalogue Management" software, which uses xfServerPlus to update the printed catalogue in QuarkXPress^TM, the online catalogue pages on the Web, and the product details stored in the back-office Synergy data files.

To purchase a saddle for your horse, or perhaps some riding boots for yourself, visit http://www.derbyhouse.co.uk/.

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ANNOUNCING SYNERGY/DE INTEGRATION ESSENTIALS FOR ADVANCED DEVELOPERS

Developing advanced software applications often involves using diverse software tools and technologies in order to integrate applications from multiple vendors across multiple computing platforms.

As you strive to satisfy users' ever-expanding expectations, the latest features of Synergy/DE enable you to continue to maximize your investment in your existing applications, while embracing the latest tools and techniques available.

In order to help you adopt these new technologies, Synergex is pleased to announce a new education offering, Synergy/DE Integration Essentials for Advanced Developers.

In this class, you will learn to

Visit our Web site for a complete description of this intensive hands-on class.

This class will be offered in Gold River, CA on June 21 - 25. Register today.

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UK CUSTOMERS: INTERESTED IN A LOCAL INTEGRATION ESSENTIALS CLASS?

With one such class already scheduled in the United States in June, we are exploring the possibility of offering another one in the UK in early July. We are also considering preceding the class with a week-long UI Toolkit Essentials class or Synergy Language Essentials class.

Your input is important to us. Please take a few minutes to answer a brief survey regarding your interest in these educational offerings.

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SYNERGEX HOLIDAY

In observance of Memorial Day, Synergex will be closed on Monday, May 31. If you anticipate needing assistance on this day, please let us know in advance.

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EDUCATION LISTINGS

June 14-18, 2004, Synergy/DE UI Toolkit Essentials--Computers Unlimited; Billings, MT

June 21-25, 2004, Synergy/DE Integration Essentials for Advanced Programmers ("Advanced Synergy/DE Class")--Gold River, California

October 11-15, 2004, Synergy Language Essentials--Gold River, California

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Trademarks: Synergex, Synergy, Synergy Development Environment, Synergy/DE, and all other Synergy/DE product names are trademarks of Synergex. All other product and company names in this newsletter are trademarks of their respective holders.

Synergex International · 2330 Gold Meadow Way · Gold River, CA 95670
916.635.7300 | 800.366.3472 (North America) | 0800.898.368 (United Kingdom)

Copyright © 2004 Synergex International Corporation. All rights reserved.

Synerg-E-News 05262004