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Synerg-E-News
 News for Professional Developers 

March 17, 2004

In this issue:
Customer News: New Hilton Grand Vacations Club Web Site Features Synergy/DE Technology
Support Tech Tip: Preventing the "SendReceive: Error with the host's IP address" Error in the Synergy HTTP Document Transport API
Attention Synergy/DE programmers (experienced and new!): Sign up for the April Synergy Language Essentials class -- discounted pricing for multiple attendees…read more.
Where in the World Is Synergy/DE Now? Helping the foodservice industry keep country clubs, truck stops, hospitals, and school pantries stocked and ready for business
Education / Event listings


NEW HILTON GRAND VACATIONS CLUB WEB SITE FEATURES SYNERGY/DE™ TECHNOLOGY

ORLANDO, Fla., and GOLD RIVER, Calif., March 15, 2004 -- Hilton Grand Vacations Company® LLC (HGVC) announces the launch of http://www.hgvclub.com/, a secure Synergy/DE-based Web site that enables club members to manage their travel accounts and make reservations online, anytime they choose.

An innovative point-based reservations and exchange system, Hilton Grand Vacations Club (HGVClub) now offers users increased flexibility through the HGVClub Web site, where members have real-time access to their information and can manage their travel accounts online. For instance, members can now make reservations by calling an HGVClub customer service representative, and then immediately log in to the Web site and verify the reservation. They can also make reservations or address changes online and then immediately call a customer service representative to confirm the transactions.

To read the entire press release, visit the Synergex Web site.

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SUPPORT TECH TIP: PREVENTING THE "SENDRECEIVE: ERROR WITH THE HOST'S IP ADDRESS" ERROR IN THE SYNERGY HTTP DOCUMENT TRANSPORT API
Question:
When using the %HTTP_CLIENT_GET and %HTTP_CLIENT_POST routines in the HTTP document transport API, I'm getting a "SendReceive: Error with the host's IP address" error if I give
the URI a dot notation address (for example, http://192.167.1.2). How can I prevent this error?

Answer:
Make sure NetBIOS is enabled in the TCP settings that caused the error. NetBIOS must be enabled for name resolution to work correctly, even if the name is an address. Normally, NetBIOS is set automatically, unless TCP/IP is not the first protocol installed on the machine.

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LEARN THE ESSENTIALS OF THE SYNERGY LANGUAGE
(Note: if more than one person from your company attends, get a 25% discount on your second and subsequent registrations!)

“My favorite part of the Synergy Language Essentials class was that all of the subjects are presented in the real context of programmer life. The class is perfect. If you haven’t already taken this class, don’t wait, reserve you place now!”

Sebastien Forest
Furtive Networks

Whether you are experienced or new to the world of Synergy/DE programming, the Synergy Language Essentials class has something for everyone. Experienced Synergy programmers will learn new features about the Language, while new Synergy programmers will start off on the right foot!

Sign up for the April 19-23 Synergy Language Essentials class in Gold River, Calif. today!

"The class flow [of Synergy Language Essentials] was natural to follow in building an application, and covered all of the basic functions required to develop in Synergy/DE."

James Strong
Database Developer
Edgepark Surgical Inc.

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WHERE IN THE WORLD IS SYNERGY/DE NOW?
Helping the foodservice industry keep country clubs, truck stops, hospitals, and school pantries stocked and ready for business

In the mid-1940s, Wayne L. Norman came home after serving in the Navy during World War II. He bought a second-hand truck with the $400 in his pocket and started selling and hauling vegetables from Grand Rapids to grocers and restaurants in Battle Creek, Michigan. This was the beginning of the multimillion-dollar business known today as Norman Foods.

Today, Norman Foods employs 60 workers, has 18 delivery trucks covering a 70-mile radius of Battle Creek, and lists more than four thousand items in its inventory—everything from fresh produce to plates, glasses, silverware, and frozen foods. The company serves more than 2,500 customers and uses a sophisticated in-office Synergy/DE-based system to help them run their business. The application manages payroll, accounts payable and receivable, purchasing, inventory, outside sales, and more.

In addition, Norman’s salespeople use laptops that are equipped with the same Synergy/DE-based application. Salespeople visit a customer site, enter orders, plan menus, check pricing and inventory, and look up expanded product information. Once orders are placed, they are transmitted to Norman’s office. Customers can also log on to the company's Web site (http://www.normanfoods.com/) to access their account information and to place orders online. Once an order is submitted, a batch file, written in Synergy/DE, finds the order and converts it to a Synergy file, which is checked against Norman’s inventory. Within 30 to 40 seconds, the customer receives a confirmation that the item is in stock, and, if entered by 6 p.m., the order is delivered the next business day.

Norman’s entire software line was written in DIBOL until the company decided to move to a VAX/Alpha machine. “We wanted to keep our software investment, and another Synergy/DE customer recommended the Synergy Development Environment,” said Dennis Hulse, Data Processing Director at Norman Foods. “Synergy/DE is unique because it enables us to do cross-platform development. Not only can I write code on our VMS machine and then copy it onto a laptop with very minor modifications, but I can also do it the other way around, and it always runs!”

A long way from the truck garden and asparagus patch, Wayne Norman, along with his three sons, shares management and is still active in this multimillion-dollar business. They strive to uphold the principles on which the company was founded: finest quality products, fair prices, and prompt and courteous service.

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SIGN UP TODAY FOR THESE UPCOMING SYNERGEX EVENTS

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Trademarks: Synergex, Synergy, Synergy Development Environment, Synergy/DE, and all other Synergy/DE product names are trademarks of Synergex. All other product and company names in this newsletter are trademarks of their respective holders.

Synergex International · 2330 Gold Meadow Way · Gold River, CA 95670
916.635.7300 | 800.366.3472 (North America) | 0800.898.368 (United Kingdom)

Copyright © 2004 Synergex International Corporation. All rights reserved.

Synerg-E-News 03172004