January 8, 2004

xfServerPlus, XML/XSL, AND WEB SERVICES IN ACTION: CUSTOMER PRESENTATION AT SPC 2004
At SPC 2004 in Cleveland, Radley Corporation will demonstrate how they are using Synergy/DE xfServerPlus, XML/XSL, and Web services to provide automotive suppliers with a complete solution for their OEM and supply chain requirements. Radley's new Synergy/DE-based Web product handles EDI, release accounting, process scheduling, printing and scanning of bar-code labels, generation of reports in PDF format, and ERP (Enterprise Resource Planning) integration.

There will be a different customer presentation at each SPC location. Stay tuned to Synerg-E-News for details.

Register today on the SPC 2004 Web site.

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ANNOUNCING THE SPC 2004 REGISTRATION CONTEST WINNERS
Randomly selected from the list of customers who registered for SPC 2004 before December 31, each of the following SPC 2004 registrants will receive a free pocket PC from Synergex!

• United Kingdom: Nicola Carlisle, ICS Computing
• Cleveland: Joseph Calloway, Madison Software
• Providence: Michelle Benoit, First National Systems Corporation
• New Orleans: Luc Marotte, Corporate Express

The prizes will be distributed at the conference. Congratulations!

Not registered yet for SPC 2004? Sign up today!

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ACCESS YOUR SYNERGY LOGIC AND DATA FROM JAVA, MICROSOFT® .NET, AND COM—LEARN HOW AT SPC 2004
Come to SPC 2004 and learn how to access your Synergy logic remotely with xfServerPlus. You'll learn how to use three of the xfNetLink clients: Java, COM, and .NET. For each of the clients we will walk through example code, discuss the pros and cons of different methods for passing data, and demonstrate the completed application. We'll also discuss connection pooling, and you'll learn how to create Synergy components that enable even non-Synergy developers to use your existing Synergy logic and data.

This is just one of the topics covered at SPC 2004. For details and to register, visit the SPC Web site.

UK Attendees: Please make your hotel reservations before January 15 to secure the discounted group rate. Visit the SPC Web site for details.

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CUSTOMER NEWS: WORKWISE’S SYNERGY/DE-BASED TCM SOFTWARE CELEBRATES 25TH ANNIVERSARY
MILWAUKEE, Wis. and GOLD RIVER, Calif., January 2004 – WorkWise, Inc., provider of enterprise-wide solutions to mid-sized manufacturers and distributors, has announced a major milestone—the 25th anniversary of its flagship product, TCM™ (Time Critical Manufacturing®).

To read the entire announcement, visit the Synergex Web site.

When is your company's anniversary? Fill out the online contest entry form today to enter the Synergex anniversary contest. 4th quarter 2003 winners will be announced in the next issue of Synerg-E-News. Good luck!

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USING SYNERGY/DE-BASED AGTRAX SOFTWARE, USDA-APPROVED GRAIN INSPECTION AGENCY OFFERS ONLINE GRAIN GRADING AND CERTIFICATION

New functionality dramatically reduces shipping-to-payment cycle for grain shippers.

HUTCHINSON, Kan., and GOLD RIVER, Calif., December 22, 2003 -- Using a Synergy/DE-based application from AgTrax Technologies (AgTrax), Kansas Grain Inspection Service, Inc., (KGIS) now enables its customers to have their grain graded and certified online. As a result, grain shippers no longer have to wait for hard-copy documentation before they can bill and receive payment for the grain they have shipped.

To read the entire press release, visit the Synergex Web site.

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SUPPORT TECH TIP: OBTAINING LICENSING INFORMATION PROGRAMMATICALLY
Question:
How do I programmatically get information on a Synergy license?

Answer:
On Windows and Unix, the lmu utility provides information on which licenses are configured, how many are configured, and how many are currently checked out. On OpenVMS, you can get this information with the "show license /usage" command.

To programmatically get this information from lmu or with “show license /usage,” open a pipe to the command and read the information in the channel. For example, on Windows, use the following OPEN command:

  open(chan, I, "|lmu")

On Unix (because the lm directory is not normally in your path by
default), use

  open(chan, I, "|$SDE/lm/lmu")

On OpenVMS, use

  open(chan, I, "|show license /usage")

The channel chan now contains the output of lmu and can be read into an array. Once the licensing information is assigned to variables, you can use it however you like.

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NEED TO QUICKLY ORDER SYNERGY/DE PRODUCTS AND GENERATE LICENSE CONFIGURATION KEYS?
We offer the convenience of online product ordering and key generation—24 hours a day, 7 days a week!

"Online licensing is a welcome improvement for licensing Synergex software."

Mike Hanlon
Director
Pulse Club Computers Pty. Ltd.

How does it work? If you are a Synergex customer who has a current subscription to Synergy/DE HelpDesk Support, you can order products and generate configuration keys online. (Online key generation is available to Windows and Unix customers.)

To get to the Online Services Web page within the Resource Center, start from the Synergex home page. Then log into the Resource Center and click on “Online Services General Information” link under the “Product Information” heading.

(Not yet on Synergy/DE HelpDesk Support? Take a tour of the Resource Center as our guest. Just click on the "Synergy/DE Guest User?" link in the upper right corner of the Synergy/DE
Solutions page of the Synergex Web site. As a guest user, you will be able to tour some of the areas of the Resource Center and discover all of the resources that are available with a HelpDesk subscription.)

Need more information about accessing the Resource Center? Visit the "Synergex Resource Center FAQs" Web page.

Note: All complete orders received during the hours of 7:00 a.m. - 5:00 p.m. PT (Monday - Friday) will be processed and available for online key generation within two hours of receipt. Orders placed after 5:00 p.m. PT or on weekends or holidays will be processed the next business day and available for online key generation by 9:00 a.m. PT. If any information on the order is not complete or is not clear, a Synergex representative will contact you during Synergex business hours to complete the order. (Incomplete or unclear orders may not be processed within two hours.)

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SYNERGEX HOLIDAY
In observance of Martin Luther King, Jr. Day, Synergex will be closed on Monday, January 19. If you anticipate needing assistance on this day, please let us know in advance.


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SIGN UP TODAY FOR THESE UPCOMING SYNERGEX EVENTS

• February 26-27, 2004 SPC 2004-- Birmingham, England
  
• March 2-4, 2004 VisualSmart Sponsors DCI Show-- Chicago, Illinois
  
• March 11-12, 2004 SPC 2004-- Cleveland, Ohio
  
• March 15-16, 2004 SPC 2004-- Providence, Rhode Island
  
• March 18-19, 2004 SPC 2004-- New Orleans, Louisiana

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